Cases
Open and recent support cases. Review case status, recommendations and escalation progress.
Demo environment · All cases shown are fictional and contain no real customer data.
| Reported | Customer | Severity | Issue | Product | Environment | Status | Recommendation |
|---|---|---|---|---|---|---|---|
| Apex Digital | high | MS Teams Auto-Answer fails to respond in public channels | MS Teams Integration | production | investigation continues | Continue investigation | |
| Meridian Systems | medium | SSO authentication fails after identity provider certificate rotation | SSO | production | awaiting decision | Insufficient evidence | |
| Northstar Financial | high | Intermittent 500 errors when retrieving articles through API v3 | API v3 | production | escalated | Escalate |